Terms of Service
Last updated November 2, 2026
These terms cover your use of The Lab, a Call of Duty coaching website run by RoninJZC (“Call of Duty Coach”, “we”, “us”). By making an account or paying for anything on the site, you agree to them.
Who can use The Lab
You need to be 13 or older to make an account. If you’re under 18, a parent or guardian has to agree to these terms and make or approve any purchase. Keep your password private; you’re responsible for what happens on your account.
What The Lab is
The Lab gives you settings guides, weapon classes and ratings, Hardpoint spawn and strategy tools, and My Team: a private space where your team grades scrim VODs, tracks results and keeps coaching notes. Ratings and grades come from our own models and data. They’re coaching tools, not guarantees of results in game.
The Lab is not made, endorsed or sponsored by Activision. Call of Duty and related names are trademarks of Activision Publishing, Inc.
Plans
- The Lab plan is $14.99 a month or $150 a year, the same for a solo player or a team. It renews automatically at the end of each period until you turn renewal off.
- Plans are sold through Stripe, which acts as the seller of record. Stripe adds any sales tax or VAT for where you live, processes the payment and handles billing questions about it.
- Turn renewal off any time from the Plan button on your account. You keep access until the end of the period you’ve paid for.
- A plan that owns a team covers that team’s members. If the plan ends, members lose access to the team’s private space.
- We may change prices for future periods. We’ll tell you before a change reaches your next renewal, and you can turn renewal off first.
VOD Reviews and coaching
- VOD Review ($10): a team sends one graded session to the coach. RoninJZC reviews it himself and pins notes to the session’s maps. The session shows as Reviewed when he’s done.
- Coaching ($50 an hour solo, $75 an hour for a team of up to 5): live sessions on Mondays, booked and paid on the Book Coaching page. Paying confirms your hours. All times are US Central.
- Both are services provided by RoninJZC and sold by us directly (not by Stripe). Payment is processed by Stripe. See the Refund Policy for moving, cancelling and refunds.
Your content
What you upload or enter (sessions, rosters, notes, messages) stays yours. You give us permission to store it, process it and show it to the people you share it with, so the site can work. If your team’s owner leaves data sharing on, a copy of each saved session with every name and piece of text removed helps build the public Hardpoint pages; turning sharing off deletes those copies. Only upload VODs and content you have the right to use.
Fair use of the site
Don’t use The Lab to cheat, harass anyone, break the law, or break Call of Duty’s rules. Don’t try to get into other teams’ data, overload the site, or copy its data or models in bulk. We may suspend or close accounts that do.
Changes and availability
We keep improving The Lab, so features, ratings and pages change. We try to keep it running but can’t promise it will always be available or error-free. If we change these terms in a way that matters, we’ll post the new version here and update the date at the top.
Liability
The Lab is provided as is. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing here takes away rights you have under consumer law that can’t be waived.
Law
These terms are governed by the laws of the State of Texas, USA, apart from consumer protections your own country or state gives you.
Contact
Questions about these terms: use the support email on your Stripe receipt.